Fulfillment Policy for RideShare Professor

Welcome to RideShare Professor! We are dedicated to supporting rideshare drivers through education and advocacy. Our fulfillment policy outlines how we deliver our services following a successful transaction.

Educational Video Courses

• Access: Immediately after your payment is confirmed, you will gain access to the educational video courses. An email confirmation containing access details will be sent to the email address you provided during the checkout process.

• Course Availability: Our courses are accessible online 24/7, ensuring you can learn at your own pace and convenience.

Complimentary Letter Preparation Service

• Letter Preparation: Within 3 business days of completing the required worksheet, we will prepare a letter to address your deactivation issue. This letter will be sent to you for digital signature.

• Delivery: Once you provide your electronic signature, we will mail the letter on your behalf to the company of your choice via USPS First Class Mail within 3 business days.

• Digital Copy: You will receive a digital copy of the letter for your records.

Customer Support

• Our customer support team is available Monday through Friday, 9 am to 5 pm USA Pacific Time, to assist with any questions or concerns. Please contact us at support@rideshareprofessor.com.

Refund and Cancellation Policy

• Refunds: 100% refunds are available prior to the digital signature of the letter. Unfortunately, refunds cannot be processed once the letter has been sent.

• Cancellations: You may cancel your purchase within 24 hours of payment. To cancel, please contact our customer support team.

Changes to Fulfillment Policy

• RideShare Professor reserves the right to modify this fulfillment policy at any time. Any changes will be effective immediately upon posting on our website.

Thank you for choosing RideShare Professor. We are committed to helping you succeed in your rideshare driving career!